Privacy Policy

Bettina Phoenicia (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us through our website, services, and SMS communications.

This policy applies to all data collected through our website, in-person interactions, and communications via SMS or other messaging platforms.

Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Address

  • Payment information (when applicable)

  • Any data voluntarily submitted through forms, bookings, or customer support

We may also collect non-personal information, such as IP addresses and browsing behavior, through cookies and tracking technologies to improve your experience.

Text Messaging (SMS) Compliance

By submitting your phone number through our website, forms, or services, you consent to receive text messages (SMS) from Bettina Phoenicia. These messages may include appointment reminders, updates, promotional offers, or customer service responses.

  • Message frequency may vary.

  • Message & data rates may apply, depending on your mobile provider.

  • You can opt out at any time by replying STOP to any message. To get help, reply HELP.

We do not share your phone number with any third parties for marketing purposes. All messaging is conducted in accordance with A2P 10DLC (Application-to-Person messaging) compliance standards.

Use of Information

We use your personal information to:

  • Schedule and confirm appointments

  • Provide customer support

  • Send reminders and updates via SMS or email

  • Promote relevant services or events

  • Improve our services and user experience

  • Comply with legal requirements

Data Security

We implement commercially reasonable security measures to protect your information. However, no method of transmission over the internet or mobile networks is 100% secure. We encourage you to safeguard your personal information.

Sharing of Information

We do not sell, trade, or rent your personal information. We may share your data with trusted third-party service providers only when necessary to operate our business (e.g., payment processors, email platforms), and always under strict confidentiality agreements.

Cookies and Analytics

We use cookies and similar technologies to analyze website traffic and enhance user experience. You can disable cookies in your browser settings, although this may affect certain website features.

Your Rights

You may contact us to:

  • Review or update your information

  • Withdraw consent for marketing communications

  • Request deletion of your data (subject to legal limitations)

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Bettina Phoenicia
49 Main Street
Phoenicia, NY
Phone: 845-417-3540